Personal datas
Town of residence
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Age
Skiing ability --- Expert Good Intermediate Lower intermediate Beginner
How did you get to hear of Pila? --- Promotional material Exhibition Tour operator or travel agent Ski club Friends, family, other skiers Newspaper, magazine advertising Internet Other...
If you choosed "other", please specify:
When was the last time you were in Pila? --- This year Last year 2 years ago 3 years ago 4 years ago 5 years ago 6 years ago
What ski pass you prefer? --- Afternoon Daily Weekly Multi days consecutives Multi days non consecutives Vouchers with points Pila Seasonal Aosta Valley Seasonal Other
Approximately how many days in the last two seasons have you skied in Pila? --- Less than 3 Between 3 and 10 More than 10
Please give us your opinions on the quality of our services with a note from 5-Excellent to 1- Poor
Ticket office
Courtesy and efficiency of staff --- 5 4 3 2 1
Speed of service --- 5 4 3 2 1
Ski pass price --- 5 4 3 2 1
Information services (ticket office, boards, etc.)
Attention of staff and correctness of information given --- 5 4 3 2 1
Efficiency of information boards and TV circuits --- 5 4 3 2 1
Ski lifts
Courtesy and efficiency of staff --- 5 4 3 2 1
Speed of services (queues, slow lifts, etc.) --- 5 4 3 2 1
Ease, cleanliness, and level of maintenance of the ski lifts --- 5 4 3 2 1
Pistes
Courtesy, efficiency and availability of staff --- 5 4 3 2 1
Order and respect of the rules of other skiers --- 5 4 3 2 1
Quality of pistes (pendenza, ampiezza, ecc...) --- 5 4 3 2 1
Signs and safety of the pistes --- 5 4 3 2 1
Snow making of the pistes --- 5 4 3 2 1
Grooming of the pistes --- 5 4 3 2 1
Restaurants and Bars
Report of quality to price --- 5 4 3 2 1
Cleanliness and hygiene of premises and service --- 5 4 3 2 1
Speed and ease of service --- 5 4 3 2 1
Parking (quantity, usability, ease etc.)
Availability --- 5 4 3 2 1
Ease of parking --- 5 4 3 2 1
Note
Pila company, equipped of a business Quality System certified according to the norm UNI EN ISO 9001:2008, is constantly engaged in the maintenance of elevated standards in terms of quality service offered from the resort to the aim of answering always to your requirements. For this purpose, we would appreciate to know your impressions, therefore we invite to you to compile the following form. Your collaboration is precious!